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Relationship Marketing and the Consumer
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Year:
1995
Type:
article
Source:
Journal of the Academy of Marketing Science
DOI:
10.1177/009207039502300407
Author:
R. A. Peterson
Institution:
The University of Texas at Austin
Language:
English
Topic:
Customer Service Quality and Loyalty
Subfield:
Organizational Behavior and Human Resource Management
Field:
Business, Management and Accounting
Domain:
Social Sciences
Open Access status:
closed
OpenAlex ID:
W2004590027
FWCI:
12.88
Cites:
13
Cited by:
424
Related to:
10