Work

Tailoring to Customers’ Needs

Year: 2014

Type: article

Source: Journal of Service Research

DOI: 10.1177/1094670514530043

Authors: Kelly M. Wilder, Joel E. Collier, Donald C. Barnes

Institutions: Meredith College, Mississippi State University, University of North Carolina Wilmington

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W2005157918

FWCI: 17.59

Cites: 88

Cited by: 151

Related to: 10