Work

Identifying satisfied/dissatisfied service encounters in higher education

Year: 2013

Type: article

Study design: Observational Study

Source: Quality Assurance in Education

DOI: 10.1108/09684881311310728

Authors: Hardeep Chahal, Pinkey Devi

Institution: University of Jammu

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: closed

OpenAlex ID: W2005166755

FWCI: 2.744

Cites: 30

Cited by: 28

Related to: 10