Work

Crafting an effective customer retention strategy: a review of halo effect on customer satisfaction in online auctions

Year: 2005

Type: article

Source: International Journal of Management and Enterprise Development

DOI: 10.1504/ijmed.2005.006021

Authors: Bessie Chong, Michael Wong

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2005334691

FWCI: 12

Cites:

Cited by: 33

Related to: 10