Work

Customer satisfaction in the Austrian food retail market

Year: 2000

Type: article

Study design: Observational Study

Source: Total Quality Management

DOI: 10.1080/09544120050135524

Authors: Peter Hackl, Dieter Scharitzer, Reinhard Zuba

Institution: Vienna University of Economics and Business

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2005346064

FWCI: 5.161

Cites: 9

Cited by: 71

Related to: 10