Work

The employee-organization relationship, organizational citizenship behaviors, and superior service quality

Year: 2002

Type: article

Study design: Observational Study

Source: Journal of Retailing

DOI: 10.1016/s0022-4359(02)00069-6

Authors: Simon J Bell, Bulent Menguc

Institution: The University of Melbourne

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W2005553846

FWCI: 10.35

Cites: 105

Cited by: 489

Related to: 10