Work

Relationship building in the financial services marketplace: The importance of personal selling

Year: 2014

Type: article

Source: Journal of Financial Services Marketing

DOI: 10.1057/fsm.2014.11

Authors: Victoria L Crittenden, William F Crittenden, Andrew B Crittenden

Institution: Babson College

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2006668092

FWCI: 5.865

Cites: 33

Cited by: 23

Related to: 10