Work

The role of social and self‐conscious emotions in the regulation of business‐to‐business relationships in salesperson‐customer interactions

Year: 2006

Type: article

Source: Journal of Business and Industrial Marketing

DOI: 10.1108/08858620610708948

Author: Richard P. Bagozzi

Institution: University of Michigan

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2006681980

FWCI: 5.714

Cites: 14

Cited by: 153

Related to: 10