Work

Self-service — but is it good to talk?

Year: 2006

Type: article

Source: BT Technology Journal

DOI: 10.1007/s10550-006-0022-0

Authors: T Alcock, N Millard

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2006989027

FWCI: 1.272

Cites: 32

Cited by: 21

Related to: 10