Work

Business process modelling, simulation and reengineering: call centres

Year: 2008

Type: article

Source: Business Process Management Journal

DOI: 10.1108/14637150810916017

Authors: Razvi Doomun, Nevin Vunka Jungum

Institution: University of Mauritius

Language: English

Topic: Business Process Modeling and Analysis

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2007339546

FWCI: 10.98

Cites: 15

Cited by: 78

Related to: 10