Work

Top management leadership, employee empowerment, job satisfaction, and customer satisfaction in TQM organizations: an empirical study

Year: 2000

Type: article

Source: Journal of Quality Management

DOI: 10.1016/s1084-8568(01)00023-2

Authors: Isaiah O. Ugboro, Kofi Obeng

Institution: North Carolina Agricultural and Technical State University

Language: English

Topic: Quality and Supply Management

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

Funder: North Carolina Agricultural and Technical State University

OpenAlex ID: W2007373346

FWCI: 0.714

Cites: 60

Cited by: 474

Related to: 10