Work

Interactional Justice and Counterproductive Work Behaviors: The Mediating Role of Negative Emotions

Year: 2012

Type: article

Abstract: Perceptions of interactional justice have been shown to explain why employees engage in counterproductive work behaviors (CWB; Bies, 2005). However, the processes involved in this relationship have yet to be clarified. In this study, we drew on the cognitive theory of emotions and extended work published on the mediating role in this relationship (Fox & Spector, 1999) by conducting a survey with insurance company employees (N = 187). Data analyses confirmed that CWB are significantly predicted by both low perceived interactional justice and negative emotions. In addition, 2 significant mediation effects were observed: (a) perceived anger mediates the relationship between low perceived interpersonal justice and active CWB, and (b) perceived fear mediates the relationship between low perceived informational justice and passive CWB. The theoretical and organizational implications of these findings are discussed.

Source: Social Behavior and Personality An International Journal

DOI: 10.2224/sbp.2012.40.8.1341

Authors: Jeanne Le Roy, Marina Bastounis, Jale Minibas -Poussard

Institutions: European Business School Paris, Université Paris Descartes, Ecole Supérieure de Commerce de Rouen, Galatasaray University

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Peace, justice, and strong institutions, Decent work and economic growth

Open Access status: diamond

OpenAlex ID: W2008267900

FWCI: 8.461

Cites: 47

Cited by: 79

Related to: 10