Work

Determinants of software quality: Customer's perspective

Year: 2003

Type: article

Source: Total Quality Management & Business Excellence

DOI: 10.1080/1478336032000090950

Authors: George Issac, Chandrasekharan Rajendran, R. N. Anantharaman

Institution: Indian Institute of Technology Madras

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2008491996

FWCI: 0.714

Cites: 106

Cited by: 18

Related to: 10