Work

Loyalty trends for the twenty‐first century

Year: 2005

Type: article

Source: Journal of Consumer Marketing

DOI: 10.1108/07363760510589235

Authors: Michael T. Capizzi, Rick Ferguson

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2008541867

FWCI: 9.315

Cites: 2

Cited by: 189

Related to: 10