Work

The Driving Forces of Customer Loyalty

Year: 2008

Type: article

Study design: Observational Study

Source: International Journal of E-Business Research

DOI: 10.4018/jebr.2008100103

Authors: T.C.E. Cheng, L.C.F. Lai, A.C.L. Yeung

Institution: Hong Kong Polytechnic University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2009499731

FWCI: 5.218

Cites: 64

Cited by: 89

Related to: 10