Work

The study of service innovation for digiservice on loyalty

Year: 2013

Type: article

Study design: Observational Study

Source: Journal of Business Research

DOI: 10.1016/j.jbusres.2013.11.051

Author: Chih-Wen Wu

Institution: National Chung Hsing University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W2009798117

FWCI: 7.546

Cites: 56

Cited by: 53

Related to: 10