Work

An empirical study on Web-based services and customer loyalty

Year: 2006

Type: article

Source: European Journal of Information Systems

DOI: 10.1057/palgrave.ejis.3000652

Authors: Samuel Otim, Varun Grover

Institution: Clemson University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2010335003

FWCI: 12.08

Cites: 65

Cited by: 164

Related to: 10