Work

Introducing soft systems methodology plus (SSM+): why we need it and what it can contribute

Year: 2002

Type: article

Abstract: There are many complicated and seemingly intractable problems in the health care sector. Past ways to address them have involved political responses, economic restructuring, biomedical and scientific studies, and managerialist or business-oriented tools. Few methods have enabled us to develop a systematic response to problems. Our version of soft systems methodology, SSM+, seems to improve problem solving processes by providing an iterative, staged framework that emphasises collaborative learning and systems redesign involving both technical and cultural fixes.

Source: Australian Health Review

DOI: 10.1071/ah020191

Authors: Jeffrey Braithwaite, Don Hindle, Rick Iedema, Johanna I Westbrook

Institution: UNSW Sydney

Language: English

Topic: Complex Systems and Decision Making

Subfield: Management Science and Operations Research

Field: Decision Sciences

Domain: Social Sciences

SDG: Good health and well-being

Open Access status: bronze

OpenAlex ID: W2010752412

FWCI: 3.876

Cites: 17

Cited by: 27

Related to: 10