Work

Antecedents and effects of emotional satisfaction on employee‐perceived service quality

Year: 2008

Type: article

Source: Managing Service Quality

DOI: 10.1108/09604520810885617

Author: Terje Slåtten

Institution: Lillehammer University College

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W2010877643

FWCI: 7.175

Cites: 58

Cited by: 47

Related to: 10