Work

E‐service quality perceptions: a cross‐cultural comparison of American and Korean consumers

Year: 2010

Type: article

Study design: Observational Study

Source: Journal of Research in Interactive Marketing

DOI: 10.1108/17505931011070604

Authors: Jung‐Hwan Kim, Chungho Kim

Institutions: University of South Carolina, Hannam University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2010977599

FWCI: 6.929

Cites: 56

Cited by: 77

Related to: 10