Work

A Case Study for Comparing Two Service Quality Measurement Approaches in the Context of Teaching in Higher Education

Year: 1998

Type: article

Source: Quality in Higher Education

DOI: 10.1080/1353832980040202

Authors: Rose Yanhong Li, Mike Kaye

Institution: University of Portsmouth

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: closed

OpenAlex ID: W2011403976

FWCI: 2.543

Cites: 31

Cited by: 77

Related to: 10