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Commentary on “Loyalty: A strategic commitment”
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Year:
2003
Type:
editorial
Source:
Cornell Hotel and Restaurant Administration Quarterly
DOI:
10.1016/s0010-8804(03)90106-6
Author:
S Shoemaker
Institution:
University of Nevada, Las Vegas
Language:
English
Topic:
Customer Service Quality and Loyalty
Subfield:
Organizational Behavior and Human Resource Management
Field:
Business, Management and Accounting
Domain:
Social Sciences
Open Access status:
closed
OpenAlex ID:
W2011710370
Cites:
14
Cited by:
31
Related to:
10