Work

Designing and executing memorable service experiences: Lights, camera, experiment, integrate, action!

Year: 2006

Type: article

Source: Business Horizons

DOI: 10.1016/j.bushor.2005.08.001

Author: F. Ian Stuart

Institution: University of Victoria

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2011985577

FWCI: 1.904

Cites: 27

Cited by: 27

Related to: 10