Work

Influence of perceived service fairness on relationship quality and switching intention: an empirical study of restaurant experiences

Year: 2013

Type: article

Study design: Observational Study

Source: Current Issues in Tourism

DOI: 10.1080/13683500.2013.801407

Authors: Davoud Nikbin, Malliga Marimuthu, Sunghyup Sean Hyun

Institutions: Universiti Sains Malaysia, Pusan National University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2012040576

FWCI: 1.368

Cites: 113

Cited by: 70

Related to: 10