Work

Bridging the gap between suppliers and customers through relationship promoters: theoretical considerations and empirical results

Year: 2000

Type: article

Source: Journal of Business and Industrial Marketing

DOI: 10.1108/08858620010316813

Authors: Achim Walter, Hans Georg Gemünden

Institution: Karlsruhe Institute of Technology

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2012329622

FWCI: 5.149

Cites: 75

Cited by: 131

Related to: 10