Work

Understanding the Antecedents and Consequences of Live-Chat Use in E-Commerce Context

Year: 2014

Type: conference-paper

Study design: Observational Study

Source: Lecture notes in computer science

DOI: 10.1007/978-3-319-07293-7_49

Authors: Lele Kang, Xiang Wang, Chuan-Hoo Tan, J. Leon Zhao

Institutions: City University of Hong Kong, Nanjing University

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W201258736

FWCI:

Cites: 38

Cited by: 10

Related to: 10