Work

Service quality in the public sector: the case of the Citizen's Service Centers (CSCs) of Greece

Year: 2013

Type: article

Study design: Observational Study

Source: International Journal of Productivity and Performance Management

DOI: 10.1108/ijppm-12-2012-0140

Authors: Prodromos Chatzoglou, Dimitrios Chatzoudes, Eftichia Vraimaki, Anastasios Diamantidis

Institution: Democritus University of Thrace

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funder: China Scholarship Council

OpenAlex ID: W2012685874

FWCI: 5.488

Cites: 92

Cited by: 56

Related to: 10