Work

Perceived Service Quality in a University Web Portal: Revising the E-Qual Instrument

Year: 2007

Type: conference-paper

Source: Hawaii International Conference on System Sciences (HICSS)

DOI: 10.1109/hicss.2007.431

Authors: Mary Tate, Joerg Evermann, Beverley Hope, Stuart Barnes

Institutions: Victoria University of Wellington, United Arab Emirates University, University of East Anglia

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2012804245

FWCI: 39.18

Cites: 40

Cited by: 32

Related to: 10