Work

Variations in relationship strength and its impact on performance and satisfaction in business relationships

Year: 2001

Type: article

Study design: Observational Study

Source: Journal of Business and Industrial Marketing

DOI: 10.1108/eum0000000006194

Author: Angela Hausman

Institution: The University of Texas System

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2012866890

FWCI: 3.078

Cites: 43

Cited by: 189

Related to: 10