Work

Beyond satisfaction

Year: 2011

Type: article

Study design: Observational Study

Source: Managing Service Quality

DOI: 10.1108/09604521111127956

Author: Li‐Wei Wu

Institution: Tunghai University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2012867737

FWCI: 10.58

Cites: 91

Cited by: 55

Related to: 10