Work

Emotions, trust and relationship development in business relationships: A conceptual model for buyer–seller dyads

Year: 2005

Type: article

Source: Industrial Marketing Management

DOI: 10.1016/j.indmarman.2004.10.010

Authors: Poul Houman Andersen, Rajesh Kumar

Institution: Aarhus University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2012888175

FWCI: 9.337

Cites: 79

Cited by: 301

Related to: 10