Work

Productivity and Effectiveness in Service Firms

Year: 1984

Type: article

Source: Service Industries Journal

DOI: 10.1080/02642068400000061

Author: Keith J. Blois

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W2013324840

FWCI: 0.859

Cites: 6

Cited by: 29

Related to: 10