Work

An empirical analysis of customer-oriented service activities in the Taiwanese public sector

Year: 2005

Type: article

Source: Total Quality Management & Business Excellence

DOI: 10.1080/14783360500077369

Authors: Chi-kuang Chen, Chang-hsi Yu, Hsiu-chen Chang

Institutions: Yuan Ze University, Yu Da University, National Kaohsiung First University of Science and Technology

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funder: National Science Council

OpenAlex ID: W2013862788

FWCI: 1.332

Cites: 41

Cited by: 18

Related to: 10