Work

Domestic inter‐cultural service encounters: an integrated model

Year: 2005

Type: article

Source: Managing Service Quality

DOI: 10.1108/09604520510606817

Authors: Shirley A. Hopkins, Willie E. Hopkins, K. Douglas Hoffman

Institutions: California State University, Chico, Colorado State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2014128031

FWCI: 2.001

Cites: 56

Cited by: 74

Related to: 10