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Evaluating Stakeholder Management Performance Using a Stakeholder Report Card: The Next Step In Theory and Practice

Year: 2002

Type: article

Abstract: In the highly competitive health care environment, the survival of an organization may depend on how well powerful stakeholders are managed. Yet, the existing strategic stakeholder management process does not include evaluation of stakeholder management performance. To address this critical gap, this paper proposes a systematic method for evaluation using a stakeholder report card. An example of a physician report card based on this methodology is presented.

Source: Health Care Management Review

DOI: 10.1097/00004010-200204000-00007

Authors: Donna Malvey, Myron D. Fottler, Donna J. Slovensky

Institutions: University of Central Florida, University of South Florida, University of Alabama at Birmingham

Language: English

Topic: Organizational Strategy and Culture

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W2014231396

FWCI: 4.42

Cites: 20

Cited by: 31

Related to: 10