Work

Methods of Measuring Health-Care Service Quality

Year: 2000

Type: article

Source: Journal of Business Research

DOI: 10.1016/s0148-2963(98)00089-7

Authors: Hanjoon Lee, Linda M. Delene, Mary Anne Bunda, Chankon Kim

Institutions: Western Michigan University, St. Mary's University, Texas

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Good health and well-being

Open Access status: closed

OpenAlex ID: W2014553722

FWCI: 5.885

Cites: 44

Cited by: 172

Related to: 10