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Constructing innovative service quality for department stores

Year: 2013

Type: article

Source: Total Quality Management & Business Excellence

DOI: 10.1080/14783363.2013.844913

Authors: Ming-Kuen Chen, Yen-Ling Lin, I-Wen Chen

Institution: National Taipei University of Technology

Language: English

Topic: Quality Function Deployment in Product Design

Subfield: Management of Technology and Innovation

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W2014810038

FWCI: 2.17

Cites: 27

Cited by: 14

Related to: 10