Work

Customer satisfaction in European food retailing

Year: 2002

Type: article

Source: Journal of Retailing and Consumer Services

DOI: 10.1016/s0969-6989(02)00014-0

Authors: Hans Jørn Juhl, Kai Kristensen, Peder Østergaard

Institution: Aarhus University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2014921124

FWCI: 5.187

Cites: 16

Cited by: 110

Related to: 10