Work

The Formation of Buyer's Trust of the Seller in an Initial Sales Encounter

Year: 2008

Type: article

Source: The Journal of Marketing Theory and Practice

DOI: 10.2753/mtp1069-6679160102

Authors: John Andy Wood, James S. Boles, Barry J. Babin

Institutions: West Virginia University, Georgia State University, Louisiana Tech University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2014941767

FWCI: 5.214

Cites: 8

Cited by: 72

Related to: 10