Work

An analysis of customer satisfaction in a higher education context

Year: 2010

Type: article

Study design: Observational Study

Source: International Journal of Public Sector Management

DOI: 10.1108/09513551011022483

Authors: Corneliu Munteanu, Ciprian Ceobanu, Claudia Bobâlcă, Oana Anton

Institution: Alexandru Ioan Cuza University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: closed

OpenAlex ID: W2014983885

FWCI: 16.97

Cites: 28

Cited by: 176

Related to: 10