Work

Establishing Telephone-Agent Staffing Levels through Economic Optimization

Year: 1993

Type: article

Source: INFORMS Journal on Applied Analytics

DOI: 10.1287/inte.23.2.14

Authors: Bruce Andrews, Henry Parsons

Institution: University of Southern Maine

Language: English

Topic: Advanced Queuing Theory Analysis

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W2015136228

FWCI: 3.947

Cites: 10

Cited by: 72

Related to: 10