Work

The effects of satisfaction, opportunism, and asset specificity on consumers' loyalty intention toward internet portal sites

Year: 2006

Type: article

Study design: Observational Study

Source: International Journal of Service Industry Management

DOI: 10.1108/09564230610651552

Authors: Jyh‐Shen Chiou, Chung‐Chi Shen

Institution: National Chengchi University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2015408130

FWCI: 7.629

Cites: 56

Cited by: 104

Related to: 10