Work

Consequences of customer advocacy

Year: 2013

Type: article

Study design: Observational Study

Source: Journal of Strategic Marketing

DOI: 10.1080/0965254x.2013.790468

Author: Sanjit Kumar Roy

Institution: Coventry University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2015536632

FWCI: 6.86

Cites: 71

Cited by: 57

Related to: 10