Work

Student perceptions of service quality in a multi‐campus higher education system in Spain

Year: 2010

Type: article

Study design: Observational Study

Source: Quality Assurance in Education

DOI: 10.1108/09684881011035367

Authors: Josep Gallifa, Pere Batallé

Institution: Esade

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: closed

OpenAlex ID: W2016566988

FWCI: 16.35

Cites: 28

Cited by: 121

Related to: 10