Work

Gender, emotional labour and teamworking in a call centre

Year: 2002

Type: article

Source: Personnel Review

DOI: 10.1108/00483480210422714

Author: Kate Mulholland

Institution: Queen's University Belfast

Language: English

Topic: Emotional Labor in Professions

Subfield: Sociology and Political Science

Field: Social Sciences

Domain: Social Sciences

SDGs: Gender equality, Decent work and economic growth

Open Access status: closed

OpenAlex ID: W2016629326

FWCI: 31.12

Cites: 51

Cited by: 121

Related to: 10