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Buyer–supplier interaction in business-to-business services: A typology test using case research

Year: 2012

Type: article

Source: Journal of Purchasing and Supply Management

DOI: 10.1016/j.pursup.2012.03.003

Authors: Wendy van der Valk, Finn Wynstra

Institutions: Eindhoven University of Technology, Erasmus University Rotterdam

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2016662328

FWCI: 8.461

Cites: 55

Cited by: 39

Related to: 10