Work

The relationship marketing orientation of Hong Kong financial services industry managers and its links to business performance

Year: 2008

Type: article

Source: Journal of Financial Services Marketing

DOI: 10.1057/fsm.2008.22

Authors: Tsui Luen On Gordon, Guilherme D Pires, John Stanton

Institution: Western Sydney University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2016676406

FWCI: 1.305

Cites: 46

Cited by: 35

Related to: 10