Work

Relationship Quality and Buyer–Seller Interactions in Channels of Distribution

Year: 1999

Type: article

Source: Journal of Business Research

DOI: 10.1016/s0148-2963(98)00032-0

Authors: Sandy D Jap, Chris Manolis, Barton A Weitz

Institutions: Massachusetts Institute of Technology, Loyola Marymount University, University of Florida

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2016827344

FWCI: 1.608

Cites: 51

Cited by: 213

Related to: 10