Work

Business performance and customer relationship management: The effect of IT, organisational contingency and business process on Taiwanese manufacturers

Year: 2010

Type: article

Source: Total Quality Management & Business Excellence

DOI: 10.1080/14783360903492595

Authors: Chao-Hsiung Lee, Shaio Yan Huang, F. Barry Barnes, Li Kao

Institutions: National Chung Hsing University, National Chung Cheng University, Nova Southeastern University

Language: English

Topic: Quality and Supply Management

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W2016987372

FWCI: 5.687

Cites: 50

Cited by: 36

Related to: 10