Work

Digitising inequality: the cul‐de‐sac of women's work in European services

Year: 2004

Type: article

Abstract: This paper considers the skills and development prospects of women working in European services. Skills are increasingly job‐specific, including the relational skills necessary to the delivery of customer service. Formal training is declining and being replaced by informal learning techniques. Opportunities to acquire comprehensive or transferable skills are rare, as are women's progression opportunities in the ‘knowledge society’.

Source: New Technology Work and Employment

DOI: 10.1111/j.1468-005x.2004.00135.x

Author: Juliet Webster

Institutions: European Union, Trinity College Dublin

Language: English

Topic: Employment, Labor, and Gender Studies

Subfield: Industrial relations

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Decent work and economic growth, Reduced inequalities, Gender equality, Quality education

Open Access status: green

OpenAlex ID: W2017316275

FWCI: 2.671

Cites: 18

Cited by: 11

Related to: 10